Sales and technical planning
Live processing, cross-border push acceleration, CDN and P2P delivery, SaaS operations, OEM applications, and commercial integrations.
Contact CloudTV
Start with your route, not a generic package
Describe where your live stream starts, where it needs to go, and which operating services sit around it. We will route the enquiry to the appropriate team.
Enquiry routing
One brief, the right owner
Route context
Source, destination, regions and required services
- Project planning
- Account or technical
- Copyright or abuse
- Strategic or executive
- Business
- Support
- Rights
- Executive
Executive route
Contact the CEO directly
Partnerships, strategic opportunities, product feedback, or matters requiring executive attention.
Contact directory
Reach the team responsible for your request
Use the route that best matches the work. Existing customers can send account and technical details directly to Support.
Account and technical support
Existing accounts, platform configuration, delivery, playback, applications, and SDK integration.
Copyright and abuse
Suspected infringement, unlawful use, security abuse, and requests involving a CloudTV-enabled service.
Company and partnership enquiries
Corporate information, partnerships, and enquiries that do not fit another category.
Useful project context
A precise brief produces a useful first response
Technical details are welcome. They help us identify the service route, delivery constraints and team needed for the first response.
Do not send passwords, signing keys, payment credentials, or private customer data.
- 01Company, service model, and operating regions
- 02Live source and destination protocols
- 03Target countries and publishing platforms
- 04Expected audience, concurrency, and delivery footprint
- 05Required SaaS, billing, analytics, SDK, or OEM capabilities
- 06Existing infrastructure and intended launch timeline